Data about everything is readily available on the web—but often only accessible through elaborate user interactions. For automated decision support, extracting that data is esse...
Andrew Jon Sellers, Tim Furche, Georg Gottlob, Gio...
Web-based applications with a large variety of users suffer from the inability to satisfy heterogeneous needs. A remedy for the negative effects of the traditional "one-size-...
Paolo Buono, Maria Francesca Costabile, Stefano Gu...
Apparently computer technology is shifting its focus, with individual users not being the main target any more. The evolution of Web 2.0 technologies is promoting the development ...
Web 2.0 marks a new philosophy where user is the main actor and content producer: users write blogs and comments, they tag, link, and upload photos, pictures, videos, and podcasts...
Paolo Coppola, Raffaella Lomuscio, Stefano Mizzaro...
Services can be characterized as activities in which providers and customers co-create value. The need for a tight collaboration between providers and customers is thus an importa...