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115
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HICSS
2008
IEEE
229views Biometrics» more  HICSS 2008»
15 years 10 months ago
The Business Value of CRM Systems: A Resource-Based Perspective
Drawing upon the resource-based view and the process-oriented view, we develop a conceptual model to examine the business value of customer relationship management (CRM) systems, ...
Shutao Dong, Kevin Zhu
132
Voted
HICSS
2008
IEEE
185views Biometrics» more  HICSS 2008»
15 years 10 months ago
Organizational Readiness for Business Process Outsourcing: A Model of Determinants and Impact on Outsourcing Success
In innovation adoption literature, the important role of the organizational context as a determinant of information systems (IS) success has long been pointed out. Various factors...
Sebastian F. Martin, Daniel Beimborn, Mihir A. Par...
HICSS
2008
IEEE
133views Biometrics» more  HICSS 2008»
15 years 10 months ago
A Study of the Causal Relationship between IT Governance Inhibitors and Its Success in Korea Enterprises
In recent years, the emergence of the term IT Governance (ITG) has pointed to the increasing importance for business of effecting an alignment between its strategic direction and ...
Chi-Hoon Lee, Jung-Hoon Lee, Jong-Sung Park, Kap-Y...
ICALT
2008
IEEE
15 years 10 months ago
Interaction Analysis as a Multi-Support Approach of Social Computing for Learning, in the "Collaborative Era": Lessons Learned b
Apparently computer technology is shifting its focus, with individual users not being the main target any more. The evolution of Web 2.0 technologies is promoting the development ...
Tharrenos Bratitsis, Angelique Dimitracopoulou
ICC
2008
IEEE
127views Communications» more  ICC 2008»
15 years 10 months ago
MIMO Optical Wireless Channels Using Halftoning
— Two-dimensional (2D) optical intensity channels exist in a variety of applications including holographic storage, page-oriented memories, optical interconnects, 2D barcodes, as...
Mohamed D. A. Mohamed, Awad Dabbo, Steve Hranilovi...