Software developers must modify their programs to keep up with changing requirements and designs. Often, a conceptually simple change can require numerous edits that are similar b...
Marat Boshernitsan, Susan L. Graham, Marti A. Hear...
Service Science is a new term for a new paradigm which aims at the solution of an obvious problem: How to make the increasing fusion of business and IT successful in a dynamically ...
Konrad Pfadenhauer, Burkhard Kittl, Schahram Dustd...
- Extended Abstract of Industrial Talk IT services are an important means to achieve competitive advantages by creating new business models or by reducing costs. Furthermore, there...
In this paper we introduce an analysis framework for mobile workforce automation. The framework is based on the findings from earlier research as well as on an analysis of 27 rec...
This paper presents a shallow dialogue analysis model, aimed at human-human dialogues in the context of staff or business meetings. Four components of the model are defined, and ...
Andrei Popescu-Belis, Alexander Clark, Maria Georg...