The IBM Enterprise Privacy Architecture (EPA) is a methodology for enterprises to provide an enhanced and well-defined level of privacy to their customers. EPA is structured in f...
The popularity of the World-Wide-Web has increased dramatically in the past few years. Web proxy servers have an important role in reducing server loads, network traffic, and clie...
George Pallis, Athena Vakali, Lefteris Angelis, Mo...
Telemarketers, direct marketing agencies, collection agencies and others whose primary means of customer contact is via the telephone invest considerable sums of money to make the...
A data warehouse (DW) provides an information for analytical processing, decision making, and data mining tools. On the one hand, the structure and content of a data warehouse ref...
Bartosz Bebel, Johann Eder, Christian Koncilia, Ta...
Workflow systems are an emerging technology which have become increasingly important in the drive for business to provide better services and increase productivity. Intuitively, w...