user actions at different levels of abstractions. Using the ontology's concepts and relations, we capture the multitude of user interests expressed by a visit to one page. We ...
Daniel Oberle, Bettina Berendt, Andreas Hotho, Jor...
Designers need guidance in tracing knowledge to support the iterative development of interactive software interfaces. Claims show promise in capturing design knowledge with concis...
Shahtab Wahid, C. F. Allgood, Christa M. Chewar, D...
Customer retention is crucial for any company relying on a regular client base. One way to approach this problem is to analyse actual user behaviour and take proper actions based o...
This paper is about the evolution of a system prototype called Pensieve whose goal is to support people's reminiscing practices. A number of technologies exist to manage memo...
Dan Cosley, Kathy Akey, Brian Alson, Jonathan Baxt...
Most of the current methodologies for building ontologies rely on specialized knowledge engineers. This is in contrast to real-world settings, where the need for maintenance of do...
Simone Braun, Andreas Schmidt, Andreas Walter, G&a...