Customer Relationship Management (CRM) is critical to the success of a business. Recent work in CRM has focused on the mining of customer-related data and the construction of cust...
Dickson K. W. Chiu, Wesley C. W. Chan, Gary K. W. ...
—In densely populated cities, Wi-Fi networks—private or otherwise—are ubiquitous. We focus on the provision of citywide broadband communication capability to mobile users thr...
Elias C. Efstathiou, Pantelis A. Frangoudis, Georg...
This research aims at reconciling web personalization with privacy constraints imposed by legal restrictions and by users’ privacy preferences. We propose a software product line...
As more and more tools are developed for meeting support tasks, properly using these tools to get expected results becomes too complicated for many meeting participants. To addres...
In a mobile service scenario, users query a server for nearby points of interest but they may not want to disclose their locations to the service. Intuitively, location privacy may...
Man Lung Yiu, Christian S. Jensen, Xuegang Huang, ...