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ECIS
2004
15 years 7 months ago
Customer relationship management (CRM) evaluation: diffusing crm benefits into business processes
Although CRM is one of the fastest growing management approaches being adopted across many organizations and particularly tourism and hospitality firms, the deployment of CRM appl...
Marianna Sigala
DMDW
2003
134views Management» more  DMDW 2003»
15 years 7 months ago
Using Design Guidelines to Improve Data Warehouse Logical Design
Data Warehouse-(DW) logical design often start with a conceptual schema and then generates relational structures. Applying this approach implies to cope with two main aspects: (i) ...
Verónika Peralta, Raul Ruggia
GEOINFO
2003
15 years 7 months ago
The Architecture of a Mobile Emergency Plan Deployment System
This paper describes the implementation of a workflow management system to support mobile GIS workgroup applications and highlights the design of the workflow definition language t...
Fábio Meira de Oliveira Dias, Marcelo T&iac...
IAAI
2003
15 years 7 months ago
Teachable Agents: Learning by Teaching Environments for Science Domains
The crisis in science education and the need for innovative computer-based learning environments has prompted us to develop a multi-agent system, Betty’s Brain that implements t...
Krittaya Leelawong, Karun Viswanath, Joan M. Davis...
IADIS
2003
15 years 7 months ago
Managing with M-Commerce: A Case Study of NDC Limited
Electronic and mobile Commerce have proven to be highly successful in improving cost efficiencies and driving revenue growth for corporations worldwide. Interestingly, the technol...
Stephen Newton