This paper explores the relationship between display of feedback (public vs. private) by a computer system and the basis for evaluation (present vs. absent) of that feedback. We e...
A growing social problem in the U.S., and elsewhere, is enabling older adults to continue living independently, as opposed to moving to an institutional care setting. One key part...
In this paper we report an ethnographic study of workarounds--informal temporary practices for handling exceptions to normal workflow--in a hospital environment. Workarounds are a...
Marina Kobayashi, Susan R. Fussell, Yan Xiao, F. J...
This demonstration will show the application of a unique approach to collecting and analyzing usability data from the users of Web sites and software applications. The NetRaker Su...
A validated model of trust was used as a framework for an empirical study to identify on- and offline factors that influence gamblers' perception of an online casino's t...