Abstract. With increased sophistication and standardization of modeling languages and execution platforms supporting business process management (BPM) across traditional boundaries...
Alistair P. Barros, Marlon Dumas, Arthur H. M. ter...
The execution of cross-domain eGovernment applications is a challenging topic. eGovernment organisations are facilitated and conducted using workflow management systems. Workflows...
An extensive literature research in the fields of IT and business science reveals that service-related terms as service and e-service have multiple interpretations within busines...
Abstract. The collaborative creation of value is the central tenet of services science. In particular, then, the quality of a service encounter would depend on the mutual expectati...
Enterprise architecting is becoming critical for most modern organizations whose competitive strategies are tightly linked to the underlying information technology (IT) infrastruc...