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BPM
2005
Springer
97views Business» more  BPM 2005»
14 years 29 days ago
Service Interaction Patterns
Abstract. With increased sophistication and standardization of modeling languages and execution platforms supporting business process management (BPM) across traditional boundaries...
Alistair P. Barros, Marlon Dumas, Arthur H. M. ter...
DGO
2009
175views Education» more  DGO 2009»
13 years 8 months ago
Modelling task delegation for human-centric eGovernment workflows
The execution of cross-domain eGovernment applications is a challenging topic. eGovernment organisations are facilitated and conducted using workflow management systems. Workflows...
Khaled Gaaloul, François Charoy, Andreas Sc...
ACMICEC
2004
ACM
160views ECommerce» more  ACMICEC 2004»
14 years 26 days ago
A shared service terminology for online service provisioning
An extensive literature research in the fields of IT and business science reveals that service-related terms as service and e-service have multiple interpretations within busines...
Ziv Baida, Jaap Gordijn, Borys Omelayenko
ICSOC
2010
Springer
13 years 6 months ago
Incorporating Expectations as a Basis for Business Service Selection
Abstract. The collaborative creation of value is the central tenet of services science. In particular, then, the quality of a service encounter would depend on the mutual expectati...
Adel M. ElMessiry, Xibin Gao, Munindar P. Singh
HICSS
2008
IEEE
118views Biometrics» more  HICSS 2008»
14 years 1 months ago
Geographically Distributed Enterprise Architecting: Towards a Theoretical Framework
Enterprise architecting is becoming critical for most modern organizations whose competitive strategies are tightly linked to the underlying information technology (IT) infrastruc...
J. Alberto Espinosa, Frank Armour