Formal theories of multi-agent systems require a rich ontology for modelling the dynamics of social behaviour. In this paper a formal analysis of the social behaviour of individua...
The structure of customer communication network provides us a natural way to understand customers’ relationships. Traditional customer relationship management (CRM) methods focu...
We present a conceptual framework for location-aware community systems and results from two studies of how sociallydefined places influence people's information sharing and c...
Quentin Jones, Sukeshini A. Grandhi, Steve Whittak...
In this paper, we first describe a formative empirical study to inform the design of CSCW tools to support idea finding in co-located groups. Groups of students worked on creative...
Thorsten Prante, Carsten Magerkurth, Norbert A. St...
Staying in touch with extended family members can be a challenge in part because of the time and effort required, even with the help of current technologies. To explore the value ...
A. J. Bernheim Brush, Kori M. Inkpen, Kimberly Tee