1330 search results - page 13 / 266 » An interactive service customization model |
INTETAIN
2005
Springer
14 years 1 months ago
2005
Springer
The growth of available entertainment information services, such as movies and CD listings, or travels and recreational activities, raises a need for personalization techniques for...
AINA
2009
IEEE
14 years 2 months ago
2009
IEEE
— In service-oriented environments, reputation-based service selection is gaining increasing prominence. We propose in this paper a social network-based approach to model and ana...
ICRA
2005
IEEE
14 years 1 months ago
2005
IEEE
- An Integrated Manufacturing and Service Network (IMSN) is a grouping of companies, working together to offer a bundle of products and product-related services, that deliver value...
DSVIS
2003
Springer
14 years 28 days ago
2003
Springer
The commercial use of the Internet for service provision has deeply changed the environment where human-computer interaction takes place. Web interfaces are now integrated in overa...
KDD
1997
ACM
13 years 12 months ago
1997
ACM
As call centersbecomemorepervasive,the customersseek individualized service and greater attention. The call centers are becoming the contact centers - a one-stop, singleinterfacef...