59 search results - page 10 / 12 » Analysis and Design Methodology for Product-Based Services |
CIMCA
2005
IEEE
13 years 11 months ago
2005
IEEE
This paper describes the research and development of a methodology to identify the type of information required by the service advisor (CSA) within customer contact centre (CCC) e...
RTCSA
2003
IEEE
14 years 2 months ago
2003
IEEE
Previous real-time disk scheduling algorithms assume that each disk request incurs a disk mechanical operation and only consider how to move the disk head under real-time constrain...
EEE
2005
IEEE
14 years 2 months ago
2005
IEEE
UN/CEFACT’s Modelling Methodology (UMM) is used to analyze and design B2B business processes. We extend UMM by a constraint mechanism for adding business environment-specific co...
INFOVIS
2005
IEEE
14 years 2 months ago
2005
IEEE
Recent years have witnessed the dramatic popularity of online social networking services, in which millions of members publicly articulate mutual "friendship" relations....
WWW
2002
ACM
14 years 9 months ago
2002
ACM
Richly interlinked, machine-understandable data constitute the basis for the Semantic Web. We provide a framework, CREAM, that allows for creation of metadata. While the annotatio...