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» Answering List Questions using Co-occurrence and Clustering
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CLEF
2008
Springer
13 years 9 months ago
RAVE: A Fast Logic-Based Answer Validator
RAVE (Real-time Answer Validation Engine) is a logic-based answer validator/selector designed for real-time question answering. Instead of proving a hypothesis for each answer, RAV...
Ingo Glöckner
FLAIRS
2000
13 years 8 months ago
Mining Textual Answers with Knowledge-Based Indicators
This paper describes a knowledge-based methodologyof miningtextual answersinto large collections of texts. Wepresent SOMBRERO,a knowledge processing module implemented in the LASS...
Sanda M. Harabagiu, Marius Pasca
IJCAI
2007
13 years 8 months ago
Automatically Selecting Answer Templates to Respond to Customer Emails
Contact center agents typically respond to email queries from customers by selecting predefined answer templates that relate to the questions present in the customer query. In th...
Rahul Malik, L. Venkata Subramaniam, Saroj Kaushik
EXACT
2007
13 years 9 months ago
A Categorization of Explanation Questions for Task Processing Systems
A critical aspect of any explanation module is the set of user questions the system will be able to address. However, there has been relatively little work on listing and organizi...
Deborah L. McGuinness, Alyssa Glass, Michael Wolve...
OOPSLA
2010
Springer
13 years 5 months ago
G-Finder: routing programming questions closer to the experts
Programming forums are becoming the primary tools for programmers to find answers for their programming problems. Our empirical study of popular programming forums shows that the...
Wei Li, Charles Zhang, Songlin Hu