Problem resolution is a key issue in the IT service industry. A large service provider handles, on daily basis, thousands of tickets that report various types of problems from its...
Yi Chen, Shu Tao, Xifeng Yan, Nikos Anerousis, Qih...
Though database technology has been remarkably successful in building a large market and adapting to the changes of the last three decades, its impact on the broader market of inf...
Bishwaranjan Bhattacharjee, Joseph S. Glider, Rich...
Abstract. We consider two-person zero-sum stochastic mean payoff games with perfect information, or BWR-games, given by a digraph G = (V = VB VW VR, E), with local rewards r : E R...
Endre Boros, Khaled M. Elbassioni, Vladimir Gurvic...
We reuse here the framework, the setting, and the semantic modelling for the automated synthesis of the SWS Challenge Mediator presented in the companion paper [5], and show how to...
Christian Kubczak, Tiziana Margaria, Matthias Kais...
The development of natural language processing (NLP) components is resource-intensive and therefore justifies exploring ways of reducing development time and effort when building ...
Sonja E. Bosch, Laurette Pretorius, Kholisa Podile...