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» BISON: Providing Business Information Analysis as a Service
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SRDS
2010
IEEE
13 years 6 months ago
Protection of Identity Information in Cloud Computing without Trusted Third Party
Cloud computing allows the use of Internet-based services to support business processes and rental of IT-services on a utility-like basis. It offers a concentration of resources bu...
Rohit Ranchal, Bharat K. Bhargava, Lotfi Ben Othma...
ACISICIS
2008
IEEE
14 years 3 months ago
Designing Fault Tolerant Web Services Using BPEL
The web services technology provides an approach for developing distributed applications by using simple and well defined interfaces. Due to the flexibility of this architecture, ...
Jim Lau, Lau Cheuk Lung, Joni da Silva Fraga, Giul...
IAAI
2003
13 years 10 months ago
Building Agents for the Customer Service Front
AI has the potential to play an important role in the customer service field. By leveraging the high bandwidth of natural language customers will be able to state their intentions...
Mihai Barbuceanu, Mark S. Fox, Lei Hong, Yannick L...
SEAA
2008
IEEE
14 years 3 months ago
SEMF - Service Evolution Management Framework
With the growing popularity of Web services, an increasing number of Web services have been integrated into and used by complex service oriented systems. As a result, the manageme...
Martin Treiber, Hong Linh Truong, Schahram Dustdar
IADIS
2004
13 years 10 months ago
Mastering the mystery through 'SAIQ' metrics of user experience in telecollaboration business systems
In the preparation of technology transition, the contextual and alternative definitions of the usability heuristics of multifaceted role of the best practice methodology of Teleco...
Venkatesh Mahadevan, Zenon Chaczko, Robin Braun