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CIKM
2009
Springer
14 years 4 months ago
Group CRM: a new telecom CRM framework from social network perspective
The structure of customer communication network provides us a natural way to understand customers’ relationships. Traditional customer relationship management (CRM) methods focu...
Bin Wu, Qi Ye, Shengqi Yang, Bai Wang
MHCI
2004
Springer
14 years 3 months ago
A Prototype for Remote Vehicle Diagnostics
Abstract. The field of Remote Vehicle Diagnostics can be described as the remote management of vehicles equipped with electronic control systems. Despite the great potential that i...
Jonas Kuschel, Henrik Fagrell, Carl Johan Andersso...
HPDC
2010
IEEE
13 years 11 months ago
Characterising a grid site's traffic
Grid computing has been widely adopted for intensive high performance computing. Since grid resources are distributed over complex large-scale infrastructures, understanding grid ...
Tiejun Ma, Yehia El-khatib, Michael Mackay, Christ...
ER
2004
Springer
103views Database» more  ER 2004»
14 years 3 months ago
WebDG - A Platform for E-Government Web Services
Abstract. Web services are deemed as the natural choice for deploying e-government applications. Their use enables e-government to fully get advantage of the envisioned Semantic We...
Athman Bouguettaya, Brahim Medjahed, Abdelmounaam ...
SAC
2000
ACM
14 years 2 months ago
XML Dataspaces for Mobile Agent Coordination
This paper presents XMARS, a programmable coordination architecture for Internet applications based on mobile agents. In XMARS, agents coordinate – both with each other and with...
Giacomo Cabri, Letizia Leonardi, Franco Zambonelli