Enterprises provide professionally authored content about their products/services in different languages for use in web sites and customer care. For customer care, personalization...
—Dynamic resource allocation has the potential to provide significant increases in total revenue in enterprise systems through the reallocation of available resources as the dem...
Gamification, the use of game mechanics in non-gaming applications, has been applied to various systems to encourage desired user behaviors. In this paper, we examine patterns of ...
Jennifer Thom-Santelli, David R. Millen, Joan Morr...
Electronic Commerce is expanding from the simple notion of Electronic Store to the notion of Virtual Enterprises (VE) where existing enterprises dynamically form temporary allianc...
Panos K. Chrysanthis, Sujata Banerjee, Shi-Kuo Cha...
Autonomic computer systems aim to reduce the configuration, operational, and maintenance costs of distributed applications by enabling them to self-manage, self-heal, self-optimiz...
Jules White, Douglas C. Schmidt, Aniruddha S. Gokh...