We propose a design theory that tackles dynamic complexity in the design for Information Infrastructures (IIs) defined as a shared, open, heterogeneous and evolving socio-technica...
The ultimate goal when building dialogue systems is to satisfy the needs of real users, but quality assurance for dialogue strategies is a non-trivial problem. The applied evaluat...
Relational databases are widely used today as a mechanism for providing access to structured data. They, however, are not suitable for typical information finding tasks of end use...
Service-oriented architectures (SOA) and, in particular, Web Services designs are currently widely used for the development of open, large-scale interoperable systems. In those sys...
We believe this paper is the first extensive user-study of whitelisting email addresses. While whitelists are common in social networking and instant messaging (e.g., buddylists),...