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NORDICHI
2004
ACM
14 years 2 months ago
Procuring a usable system using unemployed personas
This case study examines a procurement project where the Swedish National Labor Market Administration (AMV) hired usability consultants in order to redesign their website for empl...
Erik Markensten, Henrik Artman
IJSEKE
1998
141views more  IJSEKE 1998»
13 years 8 months ago
REINAS: A Real-Time System for Managing Environmental Data
Managing scientific data is a challenging task, and many of the problems it presents have yet to be adequately solved. The Real-time Environmental Information Network and Analysi...
Eric C. Rosen, Theodore R. Haining, Darrell D. E. ...
CASCON
1996
126views Education» more  CASCON 1996»
13 years 10 months ago
Evaluating the costs of management: a distributed applications management testbed
In today's distributed computing environments, users are makingincreasing demands on the systems, networks, and applications they use. Users are coming to expect performance,...
Michael Katchabaw, Stephen L. Howard, Andrew D. Ma...
ICIS
2000
13 years 10 months ago
Managing customer turnover in online services: a systems thinking approach
Even as they enjoy impressive growth, one of the major challenges facing providers of online services is a high rate of customer turnover. It has adverse impacts on business perfo...
Amitava Dutta
EDOC
2008
IEEE
14 years 3 months ago
Managing the Life Cycle of Access Rules in CEOSIS
The definition and management of access rules (e.g., to control the access to business documents and business functions) is an important task within any enterprise information sy...
Stefanie Rinderle-Ma, Manfred Reichert