This case study examines a procurement project where the Swedish National Labor Market Administration (AMV) hired usability consultants in order to redesign their website for empl...
Managing scientific data is a challenging task, and many of the problems it presents have yet to be adequately solved. The Real-time Environmental Information Network and Analysi...
Eric C. Rosen, Theodore R. Haining, Darrell D. E. ...
In today's distributed computing environments, users are makingincreasing demands on the systems, networks, and applications they use. Users are coming to expect performance,...
Michael Katchabaw, Stephen L. Howard, Andrew D. Ma...
Even as they enjoy impressive growth, one of the major challenges facing providers of online services is a high rate of customer turnover. It has adverse impacts on business perfo...
The definition and management of access rules (e.g., to control the access to business documents and business functions) is an important task within any enterprise information sy...