In this paper, we describe two mission critical applications currently deployed by Telecom Italia in the Operations Support System domains. The first one called "Network Neut...
Businesses today are requiring higher levels of creativity and innovation in the face of rapid change, fierce competition and increasingly complex markets. Nowhere is the more obv...
Ontology-Driven Software Development (ODSD) advocates using ontologies for capturing knowledge about a software system at development time. So far, ODSD approaches have mainly focu...
: Sufficiently high data quality is crucial for almost every application. Nonetheless, data quality issues are nearly omnipresent. The reasons for poor quality cannot simply be bla...
The research presented in this paper is part of a larger study of the organizational impacts of information systems on knowledge work. The phase of the research reported in the pa...