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» Business Process Modeling with SIMPROCESS
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ER
2004
Springer
96views Database» more  ER 2004»
15 years 8 months ago
Risk-Driven Conceptual Modeling of Outsourcing Decisions
Abstract. In the current networked world, outsourcing of information technology or even of entire business processes is often a prominent design alternative. In the general case, o...
Pascal van Eck, Roel Wieringa, Jaap Gordijn
ICASSP
2008
IEEE
15 years 9 months ago
Deploying GOOG-411: Early lessons in data, measurement, and testing
We describe our early experience building and optimizing GOOG-411, a fully automated, voice-enabled, business finder. We show how taking an iterative approach to system developme...
Michiel Bacchiani, Françoise Beaufays, Joha...
IADIS
2003
15 years 3 months ago
Managing with M-Commerce: A Case Study of NDC Limited
Electronic and mobile Commerce have proven to be highly successful in improving cost efficiencies and driving revenue growth for corporations worldwide. Interestingly, the technol...
Stephen Newton
BPM
2006
Springer
128views Business» more  BPM 2006»
15 years 6 months ago
A Redesign Framework for Call Centers
An important shortcoming in the Business Process Redesign (BPR) literature is the lack of concrete guidance on how to improve an existing business process. Our earlier work has aim...
Monique H. Jansen-Vullers, Mariska Netjes, Hajo A....
SEC
2004
15 years 3 months ago
Interactive Access Control for Web Services
Business Processes for Web Services (BPEL4WS) are the new paradigms for lightweight enterprise integration. They cross organizational boundaries and are provided by entities that s...
Hristo Koshutanski, Fabio Massacci