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IADIS
2004
13 years 10 months ago
Business models for hotspot an exploratory study
We analyze the literature in order to clarify the concept of business model and to identify hotspots business models. Based in those models an in a set of interviews we produced a...
Carlos J. Costa, Manuela Aparicio
HICSS
2008
IEEE
229views Biometrics» more  HICSS 2008»
14 years 3 months ago
The Business Value of CRM Systems: A Resource-Based Perspective
Drawing upon the resource-based view and the process-oriented view, we develop a conceptual model to examine the business value of customer relationship management (CRM) systems, ...
Shutao Dong, Kevin Zhu
DEXAW
2005
IEEE
172views Database» more  DEXAW 2005»
14 years 2 months ago
Business Process Management with Vague Data
Recent dynamics in the business world and the tough environment of globalization put enormous pressure on enterprises to be innovative. As a consequence, management concepts and I...
Oliver Thomas, Otmar Adam, Christian Seel
ACSAC
1999
IEEE
14 years 1 months ago
Napoleon: A Recipe for Workflow
This paper argues that Napoleon, a flexible, role-based access control (RBAC) modeling environment, is also a practical solution for enforcing business process control, or workflo...
Charles N. Payne, D. J. Thomsen, J. Bogle, Richard...
BPM
2003
Springer
91views Business» more  BPM 2003»
14 years 2 months ago
Business Process Management: A Survey
Abstract. Business Process Management (BPM) includes methods, techniques, and tools to support the design, enactment, management, and analysis of operational business processes. It...
Wil M. P. van der Aalst, Arthur H. M. ter Hofstede...