We analyze the literature in order to clarify the concept of business model and to identify hotspots business models. Based in those models an in a set of interviews we produced a...
Drawing upon the resource-based view and the process-oriented view, we develop a conceptual model to examine the business value of customer relationship management (CRM) systems, ...
Recent dynamics in the business world and the tough environment of globalization put enormous pressure on enterprises to be innovative. As a consequence, management concepts and I...
This paper argues that Napoleon, a flexible, role-based access control (RBAC) modeling environment, is also a practical solution for enforcing business process control, or workflo...
Charles N. Payne, D. J. Thomsen, J. Bogle, Richard...
Abstract. Business Process Management (BPM) includes methods, techniques, and tools to support the design, enactment, management, and analysis of operational business processes. It...
Wil M. P. van der Aalst, Arthur H. M. ter Hofstede...