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» Business Process Simulation for Operational Decision Support
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DEXAW
2005
IEEE
119views Database» more  DEXAW 2005»
14 years 1 months ago
A Performance Measurement Perspective for Event-Driven Process Chains
Business processes access Data Warehouse (DWH) information for performance measurement, supporting business decisions. Today, there are no conceptual models available that make th...
Veronika Stefanov, Beate List
DSOM
2008
Springer
13 years 9 months ago
SYMIAN: A Simulation Tool for the Optimization of the IT Incident Management Process
Incident Management is the process through which IT support organizations manage to restore normal service operation after a service disruption. The complexity of IT support organi...
Claudio Bartolini, Cesare Stefanelli, Mauro Torton...
WSC
2000
13 years 8 months ago
Using simulation for manufacturing process reengineering: a practical case study
This paper presents a simulation study carried out to solve a problem of manufacturing process reengineering. The specific company in which the study took place is a medium size m...
Lisete Silva, Ana Luisa Ramos, Pedro M. Vilarinho
ECEH
2006
95views Healthcare» more  ECEH 2006»
13 years 8 months ago
Information Need and IT Demands for Business Process Reengineering in Operation Room Management
: As the economic importance of operation room (OR) management is increasing, the aim of this paper is to analyse the information need for business process reengineering (BPR) in O...
Anja Zöller, Christof Denz, Andre S. Baumgart...
WSC
1997
13 years 8 months ago
Real Time Discrete Event Simulation of a PCB Production System for Operational Support
The purpose of this paper is to investigate how discrete event simulation can support the growing need of information in the production system. Agility, one key to future competit...
Mats Jackson, Christer Johansson