Many formal modelling notations for business processes have been proposed during the last decade. They can be broadly classified into high-level visual notations, with an intuiti...
Sequential pattern mining is very important because it is the basis of many applications. Although there has been a great deal of effort on sequential pattern mining in recent year...
The topic of process mining has attracted the attention of both researchers and tool vendors in the Business Process Management (BPM) space. The goal of process mining is to discov...
Wil M. P. van der Aalst, Ana Karla A. de Medeiros,...
Abstract. Recent times have seen an explosive growth in the availability of various kinds of data. It has resulted in an unprecedented opportunity to develop automated data-driven ...
Drawing upon the resource-based view and the process-oriented view, we develop a conceptual model to examine the business value of customer relationship management (CRM) systems, ...