— Social Web Application (SWA) design and development is a complex process that requires the understanding and coordination of several domains of knowledge. Yet there remain few ...
Traditional process support systems typically offer a static composition of atomic tasks to more powerful services. In the real world, however, processes change over time: busines...
—Developing service compositions, using multiple standards and implementation techniques, typically involves specifying service characteristics in different languages and tools. ...
Word processing software, email, and spreadsheet have revolutionized office activities. There are many other office tasks that are amenable to automation, such as: scheduling a vi...
Value creation from e-business for customers in healthcare is an important topic in academic and practitioner circles. This paper reports the findings from a two-year research stu...