Sourcing, or the question of what a company should carry out in-house and what should be acquired elsewhere, has been discussed for quite some time. This paper addresses the sourc...
The cost of maintaining a software system over a long period of time far exceeds its initial development cost. Much of the maintenance cost is attributed to the time required by ne...
One of the characteristics of large software systems is that they evolve over time. Evolution patterns include modifications related to the implementation, interfaces and the over...
Ladan Tahvildari, Richard Gregory, Kostas Kontogia...
Surveys are an important part of marketing and customer relationship management, and open answers (i.e., answers to open questions) in particular may contain valuable information ...
One of the challenges citizens and businesses face in interacting with governments for entitled services or compliance services is to find the right set of regulations and rules th...