We present and discuss the important business problem of estimating the effect of retention efforts on the Lifetime Value of a customer in the Telecommunications industry. We disc...
Saharon Rosset, Einat Neumann, Uri Eick, Nurit Vat...
We present and compare existing formalisms that consider the control of Petri net process models in the area of business processes and web services. Control has the aim to force a ...
Currently supportive information systems for higher education and research are responding to specific information needs within institutes, departments and administration. These se...
Stefan Klink, Andreas Oberweis, Daniel Ried, Ralf ...
Over the last decade, the role of information technology in enterprises has been transforming from one of providing automation services to one of enabling business innovation. ITâ...
An exciting trend in enterprise computing lies in the integration of applications across an organisation and even between organisations. This allows the provision of services by a...
Alan Fekete, Paul Greenfield, Dean Kuo, Julian Jan...