This chapter describes a novel knowledge-based methodology and computer toolset for helping business process designers and participants better manage exceptions (unexpected deviati...
Business Continuity Management (BCM) is a process to manage risks, emergencies, and recovery plans of an organization during a crisis. It results in a document called Business Cont...
Policy-based management (PBM) aims to provide flexibility in the management of resources so as to readily reflect changing business goals. However, as organizations increasingly u...
Knowledge management (KM) is emerging as one of the most powerful management tools in today's manufacturing. It looks at the company resources in order to gain competitive ad...
Rajkumar Roy, Francisco M. del Rey, Bert van Wegen...
: Advanced business processes are mostly distributed and require highly flexible management capabilities. In such scenarios, process parts often leave their initiator’s direct sp...