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BPM
2000
Springer
111views Business» more  BPM 2000»
14 years 2 months ago
A Knowledge-Based Approach for Designing Robust Business Processes
This chapter describes a novel knowledge-based methodology and computer toolset for helping business process designers and participants better manage exceptions (unexpected deviati...
Chrysanthos Dellarocas, Mark Klein
BPM
2008
Springer
164views Business» more  BPM 2008»
13 years 11 months ago
Analyzing Business Continuity through a Multi-layers Model
Business Continuity Management (BCM) is a process to manage risks, emergencies, and recovery plans of an organization during a crisis. It results in a document called Business Cont...
Yudistira Asnar, Paolo Giorgini
POLICY
2007
Springer
14 years 3 months ago
Handling Dynamic Organizational Change with Community-Based Policy Management
Policy-based management (PBM) aims to provide flexibility in the management of resources so as to readily reflect changing business goals. However, as organizations increasingly u...
Kevin Feeney, David Lewis, Vincent Wade
PAKM
2000
13 years 11 months ago
A Framework to Create Performance Indicators in Knowledge Management
Knowledge management (KM) is emerging as one of the most powerful management tools in today's manufacturing. It looks at the company resources in order to gain competitive ad...
Rajkumar Roy, Francisco M. del Rey, Bert van Wegen...
BPSC
2010
194views Business» more  BPSC 2010»
13 years 8 months ago
Ad-hoc Management Capabilities for Distributed Business Processes
: Advanced business processes are mostly distributed and require highly flexible management capabilities. In such scenarios, process parts often leave their initiator’s direct sp...
Sonja Zaplata, Dirk Bade, Kristof Hamann, Winfried...