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ISJ
2002
212views more  ISJ 2002»
15 years 3 months ago
Assessing and managing the benefits of enterprise systems: the business manager's perspective
This paper focuses on the benefits that organizations may achieve from their investment in enterprise systems (ES). It proposes an ES benefit framework for summarizing benefits in ...
Shari Shang, Peter B. Seddon
96
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NOMS
2006
IEEE
15 years 9 months ago
IT service management driven by business objectives An application to incident management
Claudio Bartolini, Mathias Sallé, David Tra...
BPM
2008
Springer
133views Business» more  BPM 2008»
15 years 5 months ago
Auto-completion for Executable Business Process Models
This work presents an auto-completion mechanism for supporting the creation of executable business process models. Currently, process modeling tools provide only little support to ...
Matthias Born, Christian Brelage, Ivan Markovic, D...
117
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IEEESCC
2006
IEEE
15 years 9 months ago
Develop Service Oriented Finance Business Processes: A Case Study in Capital Market
Current business process development is a process that needs to apply software development principles and at the same time incorporate the special requirements of service oriented...
Aries Tao Tao, Jian Yang
HICSS
2003
IEEE
173views Biometrics» more  HICSS 2003»
15 years 8 months ago
An Activity-Based Model of Collective Knowledge
In the challenges faced by organisations in the area of knowledge management, there is clearly a role for information and communications technologies in supporting the exploitatio...
Helen Hasan