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114
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DGO
2004
90views Education» more  DGO 2004»
15 years 5 months ago
Current Practices in E-Government-induced Business Process Change (BPC)
E-Gov projects have an increasing influence on how government business processes evolve and change. While early e-Gov projects focused on government-to-public information and inte...
Hans Jochen Scholl
137
Voted
BPM
2006
Springer
107views Business» more  BPM 2006»
15 years 7 months ago
On the Suitability of BPMN for Business Process Modelling
Abstract. In this paper we examine the suitability of the Business Process Modelling Notation (BPMN) for business process modelling, using the Workflow Patterns as an evaluation fr...
Petia Wohed, Wil M. P. van der Aalst, Marlon Dumas...
116
Voted
CSCW
2000
ACM
15 years 8 months ago
Evolution of Contact Point: a case study of a help desk and its users
This paper describes the evolution of a concept, Contact Point, the research process through which it evolved, and the work context and practices which drove its evolution. Contac...
Lena Mamykina, Catherine G. Wolf
124
Voted
ACSW
2004
15 years 5 months ago
Survivability and Business Continuity Management
With the number of attacks on systems increasing, it is highly probable that sooner or later an intrusion will be successful. Not having to execute a complete shutdown in this sit...
Gerald Quirchmayr
119
Voted
BDIM
2007
IEEE
129views Business» more  BDIM 2007»
15 years 10 months ago
Research Challenges of Business-Driven IT Management
Business–driven IT management (BDIM) offers a promising approach to managing enterprise IT infrastructure and services efficiently and to improving business results at the same ...
Antão Moura, Jacques Philippe Sauvé,...