: Business Conversation Manager: Facilitating People Interactions in Outsourcing Service Engagements Hamid R. Motahari-Nezhad, Sven Graupner, Sharad Singhal HP Laboratories HPL...
Hamid R. Motahari Nezhad, Sven Graupner, Sharad Si...
Enterprises today wish to manage their IT resources so as to optimize business objectives, such as income, rather than IT metrics, such as response times. Therefore, we introduce ...
Rapidly leveraging information analytics technologies to mine the mounting information in structured and unstructured forms, derive business insights and improve decision making i...
Bin He, Rui Wang, Ying Chen, Ana Lelescu, James Rh...
:The eXtensible Markup Language – XML – is not only a language for communication between humans and the web, it is also a language for communication between programs. Rather th...
System migration presents a myriad of challenges in software maintenance. The user interfaces of interactive systems can undergo significant change during migration. Program unde...