The recent deregulation of telecommunication industry by the Taiwanese government has brought about the acute competition for Internet Service Providers (ISP). Taiwan's ISP i...
Abstract. The collaborative creation of value is the central tenet of services science. In particular, then, the quality of a service encounter would depend on the mutual expectati...
Abstract: Modern telecommunications companies currently undergo remarkable structural changes to be successful in the Next-Generation markets for communications and content product...
Established software development processes focus on delivering software within time and budget according to a set of requirements. However, practical experiences show that neither...
: The development of Web Service compositions has not yet been automated. Web Service-based process definitions can be created automatically using Web Service compositions template...