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ESWA
2008
219views more  ESWA 2008»
13 years 8 months ago
Business intelligence approach to supporting strategy-making of ISP service management
The recent deregulation of telecommunication industry by the Taiwanese government has brought about the acute competition for Internet Service Providers (ISP). Taiwan's ISP i...
Sheng-Tun Li, Li-Yen Shue, Shu-Fen Lee
ICSOC
2010
Springer
13 years 7 months ago
Incorporating Expectations as a Basis for Business Service Selection
Abstract. The collaborative creation of value is the central tenet of services science. In particular, then, the quality of a service encounter would depend on the mutual expectati...
Adel M. ElMessiry, Xibin Gao, Munindar P. Singh
GI
2009
Springer
13 years 6 months ago
Component Governance as a Key Factor for IT Business Alignment of Telecommunications Companies
Abstract: Modern telecommunications companies currently undergo remarkable structural changes to be successful in the Next-Generation markets for communications and content product...
Sebastian Reinisch, Uwe Beyer, Robert Mertens
SEW
2006
IEEE
14 years 2 months ago
Goal-Driven Software Development
Established software development processes focus on delivering software within time and budget according to a set of requirements. However, practical experiences show that neither...
Ingo Schnabel, Markus Pizka
GI
2004
Springer
14 years 1 months ago
Automating the Development of Web Service Compositions Using Templates
: The development of Web Service compositions has not yet been automated. Web Service-based process definitions can be created automatically using Web Service compositions template...
Dimka Karastoyanova, Alejandro P. Buchmann