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INFOCOM
2010
IEEE
13 years 6 months ago
A Secondary Market for Spectrum
—Dynamic spectrum trading amongst small cognitive users is fundamentally different along two axes: temporal variation, and spatial variation of user demand and channel condition....
Hong Xu, Jin Jin, Baochun Li
DSOM
2000
Springer
13 years 12 months ago
The Doctor Is In: Helping End Users Understand the Health of Distributed Systems
Abstract. Users need know nothing of the internals of distributed applications that are performing well. However, when performance flags or fails, a depiction of system behavior f...
Paul Dourish, Daniel C. Swinehart, Marvin Theimer
CIMCA
2005
IEEE
14 years 1 months ago
Augmenting XHTML for Help and Documentation
Providing users with help and other documentation is essential for any software targeted at end users. Authoring help and documentation in a platform-independent way is hard, beca...
Erik Wilde
HICSS
2009
IEEE
77views Biometrics» more  HICSS 2009»
14 years 2 months ago
Users of Open Source Software - How Do They Get Help?
A study was conducted across multiple open source software online technical help communities. This paper presents the types of discussions that occur, the types of questions asked...
Vandana Singh, Michael B. Twidale, David M. Nichol...
HICSS
2006
IEEE
89views Biometrics» more  HICSS 2006»
14 years 1 months ago
Open Source Technical Support: A Look at Peer Help-Giving
We explore online technical support of open source software by a study of postings to discussion boards. Our results indicate that there are several types of detail that are requi...
Vandana Singh, Michael B. Twidale, Dinesh Rathi