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SIGUCCS
2003
ACM
14 years 25 days ago
Student workers: the heart of the help desk
Managing a Help Desk staffed with part-time student workers can be quite a challenge. However, it has been the experience of the Louisiana State University Office of Computing Ser...
Rachel Daigle
ICFEM
2004
Springer
14 years 29 days ago
Verifying the On-line Help System of SIEMENS Magnetic Resonance Tomographs
d Abstract) Carsten Sinz and Wolfgang K¨uchlin Symbolic Computation Group, WSI for Computer Science, University of T¨ubingen and Steinbeis Technology Transfer Center OIT, 72076 T...
Carsten Sinz, Wolfgang Küchlin
KDD
2009
ACM
165views Data Mining» more  KDD 2009»
14 years 5 days ago
Pricing guidance in ad sale negotiations: the PrintAds example
We consider negotiations between publishers and advertisers in a marketplace for ads. Motivated by Google’s online PrintAds system which is such a marketplace, we focus on the r...
Adam Isaac Juda, S. Muthukrishnan, Ashish Rastogi
NETWORKING
2000
13 years 9 months ago
QoS Rewards and Risks: A Multi-market Approach to Resource Allocation
A large number of network applications require a particular Quality of Service (QoS), that can be provided through proper network resource allocation. Furthermore, certain applicat...
Errin W. Fulp, Douglas S. Reeves
WEBI
2005
Springer
14 years 1 months ago
Providing Expert Advice by Analogy for On-Line Help
One of the principal problems of online help is the mismatch between the specialized knowledge and technical vocabulary of experts who are providing the help, and the relative naÃ...
Henry Lieberman, Ashwani Kumar