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FLAIRS
2003
13 years 9 months ago
Lessons Learned using CBR for Customer Support
Three CBR systems were created to improve customer support at General Electric Appliances. The first tool helped call takers answer customers’ questions by using a case base of ...
William Cheetham
MICRO
2006
IEEE
74views Hardware» more  MICRO 2006»
14 years 2 months ago
Phoenix: Detecting and Recovering from Permanent Processor Design Bugs with Programmable Hardware
Although processor design verification consumes ever-increasing resources, many design defects still slip into production silicon. In a few cases, such bugs have caused expensive...
Smruti R. Sarangi, Abhishek Tiwari, Josep Torrella...
BPM
2006
Springer
103views Business» more  BPM 2006»
13 years 11 months ago
IT Support for Release Management Processes in the Automotive Industry
Abstract. Car development is based on long running, concurrently executed and highly dependent processes. The coordination and synchronization of these processes has become a compl...
Dominic Müller, Joachim Herbst, Markus Hammor...
ICEIS
2009
IEEE
13 years 5 months ago
Pattern-Based Refactoring of Legacy Software Systems
Rearchitecturing large software systems becomes more and more complex after years of development and a growing size of the code base. Nonetheless, a constant adaptation of software...
Sascha Hunold, Björn Krellner, Thomas Rauber,...
IPSN
2007
Springer
14 years 2 months ago
Design and implementation of a wireless sensor network for intelligent light control
We present the design and implementation of the Illuminator, a preliminary sensor network-based intelligent light control system for entertainment and media production. Unlike mos...
Heemin Park, Jeff Burke, Mani B. Srivastava