167 search results - page 13 / 34 » Case-Based Support for Collaborative Business |
CAISE
2006
Springer
13 years 11 months ago
2006
Springer
Virtual organizations are perceived as a means for achieving flexibility. However, shared inter-organizational business processes may pose additional constraints on the internal pr...
FLAIRS
2003
13 years 8 months ago
2003
Three CBR systems were created to improve customer support at General Electric Appliances. The first tool helped call takers answer customers’ questions by using a case base of ...
BIS
2009
13 years 5 months ago
2009
Despite many works in CSCW, groupware, workflow systems and social networks, computer support for human-to-human interactions is still insufficient, especially support for agility,...
ICWE
2010
Springer
13 years 9 months ago
2010
Springer
: Business Conversation Manager: Facilitating People Interactions in Outsourcing Service Engagements Hamid R. Motahari-Nezhad, Sven Graupner, Sharad Singhal HP Laboratories HPL...
CLEIEJ
2004
13 years 7 months ago
2004
A collaborative B2B relationship implies jointly executing business processes. This relationship demands a complete access to available information and knowledge to support decisi...