— Availability is one of the important factors to be considered for business-driven IT service management. This paper addresses the issue of analyzing what we call availability w...
Lei Xie, Jing Luo, Jie Qiu, John A. Pershing, Ying...
In recent years, Software-as-a-Service (SaaS) is gaining momentum with more and more successful adoptions. Several companies including some well known names have embraced this new...
Ever-changing production campaigns complicate the management of recovery and treatment options for unavoidable effluents at pharmaceutical plants. Each campaign produces large amo...
Aninda Chakraborty, Andres Malcolm, Richard D. Col...
We provide precise high-level models for eight fundamental service interaction patterns, together with schemes for their composition into complex service-based business process int...
This paper describes a logical extension to Microsoft Business Framework (MBF) called Analytical View (AV). AV consists of three components: Model Service for design time, Busines...