Abstract—Enterprise Architecture approaches are used to provide rigorous descriptions of the organization-wide environment, manage the alignment of deployed services to the organ...
By studying trouble tickets from small enterprise networks, we conclude that their operators need detailed fault diagnosis. That is, the diagnostic system should be able to diagno...
Srikanth Kandula, Ratul Mahajan, Patrick Verkaik, ...
The USCP had enormous challenges with its IT Program and support to the internal and external stakeholders of the Department, because of a fragile IT infrastructure. The IT Progra...
: In most commercial enterprises, information is scattered across a large number of (legacy) data stores. Moreover, it is nearly impossible to obtain funding to replace these data ...
For many companies, the strategic as well as the organizational fit of their information systems is a pivotal factor for staying competitive. At the same time, there is an increas...