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» Change Management Framework for Business Processes
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HICSS
2002
IEEE
105views Biometrics» more  HICSS 2002»
14 years 1 months ago
Towards a Tool Support for a Living Software Development Process
Change and evolution of business and technology imply change and evolution of development processes. Besides that for a certain enterprise or a project we will usually integrate e...
Michael Gnatz, Frank Marschall, Gerhard Popp, Andr...
HICSS
2003
IEEE
214views Biometrics» more  HICSS 2003»
14 years 2 months ago
An Event Driven Approach to Customer Relationship Management in e-Brokerage Industry
Customer Relationship Management (CRM) is critical to the success of a business. Recent work in CRM has focused on the mining of customer-related data and the construction of cust...
Dickson K. W. Chiu, Wesley C. W. Chan, Gary K. W. ...
BPM
2007
Springer
165views Business» more  BPM 2007»
14 years 20 days ago
Modeling Requirements for Value Configuration Design
Breadth and depth complexity are key challenges in achieving business process fusion as the enabler for value configuration design. The PARM framework is proposed as the requiremen...
Eng Chew, Igor Hawryszkiewycz, Michael Soanes
CAISE
2008
Springer
13 years 10 months ago
Refactoring Process Models in Large Process Repositories
With the increasing adoption of process-aware information systems (PAIS), large process model repositories have emerged. Over time respective models have to be re-aligned to the re...
Barbara Weber, Manfred Reichert
ECIS
2004
13 years 10 months ago
Beyond Knowledge Management - Introducing a framework for Learning Management Systems
In the knowledge economy, a firm's intellectual capital represents the only sustainable source of competitive advantage. Intellectual capital manifests itself, predominantly,...
Audrey Dunne, Tom Butler