In the knowledge economy, a firm's intellectual capital represents the only sustainable source of competitive advantage. Intellectual capital manifests itself, predominantly, in the individual and collective competencies of employees in organizations. Hence, the ability to learn and to manage learning becomes critical to the success of organizations. Firm's adopting knowledge management initiatives seek to facilitate the sharing and integration of knowledge. This approach has had limited success, primarily because of its focus on `knowledge as a resource' rather than on `learning as a people process'. A strategic `people-oriented' approach to the management of learning is now emerging in many organizations and a new breed of information system (IS), the `Learning Management System' (LMS), is being used to manage organizational learning. As with previous IS innovations, such as Enterprise Resource Planning (ERP) systems, industry practitioners and IT vendo...