The computer and communication systems that office workers currently use tend to interrupt at inappropriate times or unduly demand attention because they have no way to determine ...
James Fogarty, Andrew Jensen Ko, Htet Htet Aung, E...
A growing social problem in the U.S., and elsewhere, is enabling older adults to continue living independently, as opposed to moving to an institutional care setting. One key part...
In this paper we report an ethnographic study of workarounds--informal temporary practices for handling exceptions to normal workflow--in a hospital environment. Workarounds are a...
Marina Kobayashi, Susan R. Fussell, Yan Xiao, F. J...
Web-based environments typically span interactions between humans and software services. The management and automatic calculation of trust are among the key challenges of the futur...
Real time search is an increasingly important area of information seeking on the Web. In this research, we analyze 1,005,296 user interactions with a real time search engine over ...