Multimedia content presents special challenges for the search engines, and could benefit from semantic annotation of images. Unfortunately, manual labeling is too tedious and tim...
Chien-Ju Ho, Tsung-Hsiang Chang, Jane Yung-jen Hsu
The advent of Web technology has enabled new ways in which groups of people may interact, leading to the development of online communities. In an academic environment these virtua...
This paper describes a mixed method, empirical analysis of conversation reuse in an online technical support community. I find that the same characteristics that make the conversa...
Assistance – work carried out by one entity in support of another – is a concept of long-standing interest, both as a type of human work common in organizations and as a model...
Thomas Erickson, Catalina M. Danis, Wendy A. Kello...
Developers of visual Interface Design Environments (IDEs), like Microsoft Visual Studio and Java NetBeans, are competing in producing pretty crowded graphical interfaces in order t...