The search for relevant information is often hindered by the initial difficulty in formulating precise requests, and because much knowledge is actually tacit and thus not easily ac...
Email has become an integral and sometimes overwhelming part of users’ personal and professional lives. In this paper, we measure the flow and frequency of user email toward th...
Lisa Johansen, Michael Rowell, Kevin R. B. Butler,...
Large volumes of content (bookmarks, reviews, videos, etc.) are currently being created on the "Social Web", i.e. on Web 2.0 community sites, and this content is being a...
Uldis Bojars, John G. Breslin, Aidan Finn, Stefan ...
In many criminal cases, forensically collected data contain valuable information about a suspect’s social networks. An investigator often has to manually extract information fro...
Rabeah Al-Zaidy, Benjamin C. M. Fung, Amr M. Youss...
Online forums contain huge amounts of valuable user-generated content. In current forum systems, users have to passively wait for other users to visit the forum systems and read/an...
Yanhong Zhou, Gao Cong, Bin Cui, Christian S. Jens...