We developed XVCL (XML-based Variant Configuration Language), a method and tool for product lines, to facilitate handling variants in reusable software assets (such as architectur...
Credit scoring is a method of modelling potential risk of credit applications. Traditionally, logistic regression, linear regression and discriminant analysis are the most popular...
This paper uses semiotic theories to model how meaning is constructed during an IS development project. Conventionally, shared meanings among all project stakeholders are regarded...
Motivated by scheduling in cellular wireless networks and resource allocation in computer systems, we study a service facility with two classes of users having heterogeneous servi...
This paper describes the research and development of a methodology to identify the type of information required by the service advisor (CSA) within customer contact centre (CCC) e...
S. Shah, Rajkumar Roy, Ashutosh Tiwari, Basim Maje...