A framework is described for analyzing keystroke level data from instant messages (IM). This is unlike other analyses of IM which employ server-based logs of messages. This framew...
There are a variety of digital tools for enabling people who are separated by time and space to communicate and collaborate on shared interests and tasks. The widespread use of so...
Joseph F. McCarthy, Danah Boyd, Elizabeth F. Churc...
Design is a ubiquitous activity. The complexity of design problems requires communities rather than individuals to address, frame, and solve them. These design communities have to...
The Web is the most pervasive collaborative technology in widespread use today; however, access to the web and its many applications cannot be taken for granted. Web accessibility...
Links between web sites can be seen as evidence of a type of emergent collaboration among web site authors. We report here on an empirical investigation into emergent collaboratio...