Videotape has become one of the CHI community's most useful technologies: it allows us to analyze users' interactions with computers, prototype new interfaces, and prese...
This position paper represents my views on how we address the multi-disciplinary needs of the user experience industry. While each profession struggles to deepen its core skills a...
: Computer scientists work with formal models of algorithms and computation, and someday service scientists may work with formal models of service systems, which we define as value...
Paul P. Maglio, Savitha Srinivasan, Jeffrey T. Kre...
Tertiary institutions in South Africa are faced with dealing with diversity in all its forms in our classrooms. Information Systems, Information Technology and Computer Science st...
Understanding experience is a critical issue for a variety of professions, especially design. To understand experience and the user experience that results from interacting with p...