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CHI
1995
ACM
14 years 1 months ago
Ethics, Lies and Videotape..
Videotape has become one of the CHI community's most useful technologies: it allows us to analyze users' interactions with computers, prototype new interfaces, and prese...
Wendy E. Mackay
CHI
2005
ACM
14 years 10 months ago
User experience: an umbrella topic
This position paper represents my views on how we address the multi-disciplinary needs of the user experience industry. While each profession struggles to deepen its core skills a...
Keith Instone
CACM
2006
160views more  CACM 2006»
13 years 9 months ago
Service systems, service scientists, SSME, and innovation
: Computer scientists work with formal models of algorithms and computation, and someday service scientists may work with formal models of service systems, which we define as value...
Paul P. Maglio, Savitha Srinivasan, Jeffrey T. Kre...
SAJ
2000
80views more  SAJ 2000»
13 years 9 months ago
Handling diversity in group Work in the information systems class
Tertiary institutions in South Africa are faced with dealing with diversity in all its forms in our classrooms. Information Systems, Information Technology and Computer Science st...
T. Thomas, C. De Villiers
ACMDIS
2004
ACM
14 years 3 months ago
Understanding experience in interactive systems
Understanding experience is a critical issue for a variety of professions, especially design. To understand experience and the user experience that results from interacting with p...
Jodi Forlizzi, Katja Battarbee