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» Constraint Processing with Reactive Agents
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WSC
2007
13 years 11 months ago
Partial cross training in call centers with uncertain arrivals and global service level agreements
Inbound call center operations are challenging to manage; there is considerable uncertainty in estimates of arrival rates, and the operation is often subject to strict service lev...
Thomas R. Robbins, Terry P. Harrison, Deborah J. M...
PUK
2001
13 years 10 months ago
Scheduling in a Virtual Enterprise in the Service Sector
The work described in this paper presents an approach on scheduling in a virtual enterprise in the tourism sector. This scheduling scenario has to reconcile customers' and ser...
Florian Kandler
GECCO
2008
Springer
145views Optimization» more  GECCO 2008»
13 years 9 months ago
An evolutionary approach for competency-based curriculum sequencing
The process of creating e-learning contents using reusable learning objects (LOs) can be broken down in two sub-processes: LOs finding and LO sequencing. Sequencing is usually per...
Luis de Marcos, José-Javier Martínez...
COGSR
2010
102views more  COGSR 2010»
13 years 3 months ago
Emergence of self-organized symbol-based communication in artificial creatures
In this paper, we describe a digital scenario where we simulated the emergence of self-organized symbol-based communication among artificial creatures inhabiting a virtual world of...
Angelo Loula, Ricardo R. Gudwin, Charbel Niñ...
ECAI
2004
Springer
14 years 2 months ago
IPSS: A Hybrid Reasoner for Planning and Scheduling
In this paper we describe IPSS (Integrated Planning and Scheduling System), a domain independent solver that integrates an AI heuristic planner, that synthesizes courses of actions...
María Dolores Rodríguez-Moreno, Ange...