The trend of social information processing sees e-commerce and social web applications increasingly relying on user-generated content, such as rating, to determine the quality of o...
Inquiry learning involves the learner acquiring new concepts and skills by means of carrying out an investigation. Some previous studies have looked into how these learning activit...
Online reviews are an important asset for users deciding to buy a product, see a movie, or go to a restaurant, as well as for businesses tracking user feedback. However, most revi...
Understanding query reformulation patterns is a key step towards next generation web search engines: it can help improving users’ web-search experience by predicting their inten...
Paolo Boldi, Francesco Bonchi, Carlos Castillo, Se...
The so-called social Web has helped to change the very nature of the Internet by emphasising the role of our online experiences as new forms of content and service knowledge. User...
Pierre-Antoine Champin, Peter Briggs, Maurice Coyl...