Current perceptions of Instant Messaging (IM) use are based primarily on self-report studies. We logged thousands of (mostly) workplace IM conversations and evaluated their conver...
Ellen Isaacs, Alan Walendowski, Steve Whittaker, D...
We present the concept and motivations for the development of Affect Listeners, conversational systems aiming to detect and adapt to affective states of users, and meaningfully res...
We are investigating an integrated design method for a device driver and a device in order to efficiently develop device drivers used in embedded systems. This paper evaluates wh...
This work concerns automatic topic segmentation of email conversations. We present a corpus of email threads manually annotated with topics, and evaluate annotator reliability. To...
Shafiq R. Joty, Giuseppe Carenini, Gabriel Murray,...
In this paper we describe a new approach to computer-based health promotion, based on a conversational model. We base our model on a collection of human-human email dialogues conce...