Providing instructional technology support for faculty requires a range of skills, from knowledge of software and hardware, to an ability to communicate, teach workshops, and rela...
The research presented in this paper is part of a larger study of the organizational impacts of information systems on knowledge work. The phase of the research reported in the pa...
This paper is a literature review on practical techniques and guidelines using PowerPoint, animation, and video effectively for instruction. The motivation to collect research bas...
In most companies two factors play a crucial role: managing the knowledge that is necessary for doing business and managing the hardware and software infrastructure that supports ...
The CALO desktop assistant aims to provide assistance through many AI technologies, including several techniques for learning to perform tasks. Based on our experiences implementi...